SUPPURT POLICY

At Channel Switch, we are dedicated to providing exceptional customer support to ensure your experience with us is seamless.

Support Availability:

• Hours: Monday to Friday, 9:00 AM – 6:00 PM (GMT).
• Channels: Email (support@channelswitch.com), phone (+1 123-456-7890), and live chat on our website.

What we Support:

1. Technical Issues:

   • Assistance with login or system errors.
   • Resolving issues related to platform functionality.

2. Account and Subscription Management:

   • Updating billing information or subscription plans.
   • Resolving payment or refund concerns.

3. Product Guidance:

   • Tutorials and resources to maximize the platform’s potential.
   • Personalized recommendations for your business needs.

Limitations:

• We do not support third-party integrations beyond our recommended tools.
• Issues outside the platform’s scope may require consultation with your IT team.